{"id":124,"date":"2017-09-01T16:08:28","date_gmt":"2017-09-01T16:08:28","guid":{"rendered":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/?p=124"},"modified":"2017-10-12T15:14:12","modified_gmt":"2017-10-12T15:14:12","slug":"episode-7-medical-reimbursement-process","status":"publish","type":"post","link":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/episode-7-medical-reimbursement-process\/","title":{"rendered":"Subject Matter Minute, Episode #7 &#8211; Medical Reimbursement  Process"},"content":{"rendered":"<p><em>The below post is taken from the Video Blog, the Subject Matter Minute. If it&#8217;s a little hard to read, it&#8217;s because it&#8217;s taken from the spoken word. You can view the episode on YouTube if you would like. Find it here:\u00a0<a href=\"https:\/\/www.youtube.com\/watch?v=eUQMgE40y60\" target=\"_blank\" rel=\"noopener\">Episode #7 &#8211; Medical Reimbursement Process<\/a>\u00a0<\/em><\/p>\n<p><strong><em>If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive.<\/em><\/strong><\/p>\n<p>You can also listen to an audio version: Episode #7: <a href=\"http:\/\/www.wyomingtraining.com\/audio\/Episode7.mp3\" target=\"_blank\" rel=\"noopener\">Medical Reimbursement Process<\/a>.<\/p>\n<p>Before I get started on this month&#8217;s subject I want to talk about the\u00a0Eclipse. I know that&#8217;s kind of a dead horse that&#8217;s been beaten in Wyoming, but\u00a0I was lucky enough to see it in totality, and it was amazing. It was unexpected. I know you&#8217;ve heard this from your friends if you didn&#8217;t see\u00a0it in totality but if you didn&#8217;t, you need to go chase it in seven years when\u00a0it goes across the states again! It was super cool.<\/p>\n<p>I was lucky\u00a0enough to be a part of a big group at Glendo. Ten months ago we\u00a0reserved three group sites. You had to do it ten months ago, and we had to kind of stay\u00a0up all night trying to get in, but we did. I was thinking, &#8220;what&#8217;s what&#8217;s the big\u00a0deal?&#8221; I also thought it was kind of expensive.\u00a0I just wasn&#8217;t all that excited, but I am\u00a0so glad we did.<\/p>\n<p>You know how everyone was saying there was going to be thousands\u00a0and thousands of people there? Well there might have been, but as you can see by\u00a0this picture&#8230; all of these people are my friends. This is during the Eclipse, during totality, or really close to totality&#8230; there is nobody on the beach\u00a0but us. So we got lucky.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-136\" src=\"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-content\/uploads\/sites\/3\/2017\/08\/BeachGroup.jpg\" alt=\"Wyoming Eclipse Group of Friends\" width=\"600\" height=\"450\" srcset=\"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-content\/uploads\/sites\/3\/2017\/08\/BeachGroup.jpg 1000w, http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-content\/uploads\/sites\/3\/2017\/08\/BeachGroup-300x225.jpg 300w, http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-content\/uploads\/sites\/3\/2017\/08\/BeachGroup-768x576.jpg 768w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p>Also, when we reserved that campsite, they forced you\u00a0to do four nights so we didn&#8217;t leave till Tuesday morning. We didn&#8217;t hit\u00a0any of the traffic. That being said, I think that 90% of the folks that got\u00a0stuck in traffic for hours would probably say it was worth it. Again, I thought it was completely unexpected and amazing&#8230; the totality part&#8230; the rest\u00a0of it was &#8220;meh.&#8221; So next time, seven years from now, chase it and go find it!<\/p>\n<p>I&#8217;ve got to get to the subject matter because it is a little bit long again. This is a\u00a0continuation from last month&#8217;s episode. I need to thank the subject matter\u00a0expert, which is EGI (Employees&#8217; Group Insurance), they are also this month&#8217;s subject matter experts. Thanks again to EGI.<\/p>\n<p>This month I&#8217;m gonna go over the medical reimbursement account process. You use the medical reimbursement account to pay for\u00a0out-of-pocket expenses. Of course, you&#8217;re gonna need documentation\/proof\u00a0that you had these expenses, so we&#8217;re gonna go over that&#8230; that&#8217;s what this is about.<\/p>\n<p>There&#8217;s a couple ways you can do this&#8230; kind of the old-fashioned way, where\u00a0you hand in papers, or submit by email, and there&#8217;s also a new online portal to\u00a0submit all your documents. Whichever way you decide to do it, there&#8217;s a few things\u00a0you need. You&#8217;re going to need the reimbursement claim form. (It has a much\u00a0longer name that you&#8217;ll see in a few) You&#8217;ll need that claim form filled out. You&#8217;ll need supporting documentation&#8230; most of which is EOBs or explanation\u00a0of benefits, and receipts and the like. And then for daycare, you&#8217;ll either need\u00a0an itemized receipt or you can have a signature of the provider on the claim\u00a0form. I will show you how to do that.<\/p>\n<p>First, I&#8217;m going to show you how to gather all\u00a0your stuff, then I&#8217;m going to show you how to do it the paper way, and then I&#8217;m\u00a0going to show you how to do it on the online portal.<\/p>\n<p><strong>Let&#8217;s go find our EOBs, or explanation of benefits, on the Cigna website.<\/strong><\/p>\n<p><iframe loading=\"lazy\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/U8oD5BN3gpE?feature=oembed\" frameborder=\"0\" allowfullscreen><\/iframe><\/p>\n<p>Go to mycigna.com, and go\u00a0to the login page. If you don&#8217;t\u00a0have an account, or if you&#8217;ve never done this before, you&#8217;re going to need to\u00a0register. You will probably need your insurance card because you&#8217;ll need some\u00a0of that information. Go ahead and do that and then you can log in.<\/p>\n<p>Go to &#8220;manage claims and balances&#8221; and then down to &#8220;claims.&#8221; It&#8217;s<br \/>\njust showing claims for me (Matthew Nagy), but you can also\u00a0go to all customers if you have more than one person. Right now I&#8217;m\u00a0looking at this year&#8230; if you were doing this the following year, before\u00a0March 31st, you could do &#8216;within previous year.&#8217; Since I&#8217;m in the middle of the\u00a0year still, I&#8217;m going to look at this as if\u00a0I wanted to cash out early. Next, hit apply and now you can see everything.<\/p>\n<p>I know some\u00a0of you might be freaking out that I&#8217;m showing this but I really don&#8217;t care if\u00a0you see who my doctors are. \ud83d\ude42 So\u00a0now this shows everything. You can see how many providers I&#8217;m going to have to list. First of all, this one I\u00a0owe nothing, so that one&#8217;s not going to<br \/>\nbe listed. This one we owe nothing, so\u00a0that one&#8217;s not going to be listed. Only the ones that you owe on are you\u00a0going to be listed. So it looks to me like we&#8217;re going to have four\u00a0providers. As I mentioned before, you<br \/>\ncan group them on the flex form. With Bressler, I would put the date range from May 26 to June 9th, and add these all\u00a0together for the for the money line.<\/p>\n<p>Now let&#8217;s\u00a0talk about how you get your EOBs, because that&#8217;s why we&#8217;re here.<\/p>\n<p>If you want to get your EOB, you click on\u00a0their name and that takes you to the information page, and you can see the EOB\u00a0right here. Now<br \/>\nwhat I do is right-click on it and\u00a0open it in a new tab, because if you just<br \/>\nclick on it, there is an issue. It opens it up in the same window. If you&#8217;re doing it paper-based you would print it, and if you&#8217;re gonna submit it\u00a0online then you would download it now.<\/p>\n<p>Now I&#8217;m gonna show you\u00a0what happens when you go back when you<br \/>\njust click on it. You have to reload the page and continue, so that&#8217;s why I suggest that when you go to\u00a0the EOB you right-click on it and open it in a new tab. Then it just opens it in\u00a0a new tab and when you&#8217;re done with it you can close that tab.<\/p>\n<p>I mentioned\u00a0that you can group things but you&#8217;re still going to have to go into each one and\u00a0print or save the EOBs.<\/p>\n<p>So you go through all these&#8230; you print them or\u00a0you save them, and you&#8217;re ready to go either to mail stuff or to drop it off\u00a0down at EGI in Emerson or to upload it to the employee portal.<\/p>\n<p><strong>Now that you\u00a0have all your EOBs in line, let&#8217;s go through filling out that form.<\/strong><\/p>\n<p><iframe loading=\"lazy\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/CIARx81_00o?feature=oembed\" frameborder=\"0\" allowfullscreen><\/iframe><\/p>\n<p>Here is\u00a0the medical reimbursement and dependent care account claim form. That&#8217;s a mouthful! It&#8217;s pretty straightforward to fill out the upper section: agency name, agency number, your social, your name all that jazz. If it is a\u00a0new address please check the box so they can update their records.<\/p>\n<p>The medical reimbursement section is here. As I\u00a0mentioned, you can combine sessions for the same doctor. If you have 4\u00a0different sessions to a doctor, you can go ahead and put\u00a0their name in once, and the date range that those happened in. Then add all\u00a0the money together for the amount box. Then add them all up and put the total in the total area.<\/p>\n<p>The dependent day care reimbursement area down here is slightly different in that you need to get the tax ID of the provider and the\u00a0name. Then add the date and the dependent that is being taken care of\u00a0and the amount. You also either need an itemized receipt from the provider or\u00a0the signature from the provider for the day care.<\/p>\n<p>Skip the &#8216;office\u00a0section only&#8217; and go down to the bottom where you&#8217;ll sign it and date it. There&#8217;s a lot of good\u00a0information in here&#8230; please read it because\u00a0there&#8217;s instructions about how to submit stuff, and some of the rules associated with this.<\/p>\n<p><strong>So you have\u00a0all your EOBs, you have your claim form filled out, now let&#8217;s go to the online\u00a0portal and show you how to submit things that way.<\/strong><\/p>\n<p><iframe loading=\"lazy\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/SUlgLBFjvMA?feature=oembed\" frameborder=\"0\" allowfullscreen><\/iframe><\/p>\n<p>You can find the employee\u00a0portal on the egi website. Typically, you&#8217;re\u00a0probably set up with egi with your state email, so just like other things that you\u00a0login to (like Wyotraining and those sorts of things) you&#8217;ll log in with\u00a0Google. Choose your\u00a0state email and then you&#8217;re into the portal. It\u00a0may make you do the two-factor authentication to get in, and you may have to\u00a0get a number off your cell phone&#8230;\u00a0so do what you have to and you&#8217;ll log into the portal&#8230;..<\/p>\n<p>PLEASE WATCH THE VIDEO ABOUT THE ONLINE PORTAL. THE TEXT ALONE IS VERY HARD TO FOLLOW. IT HAS BEEN DELETED.<\/p>\n<p>We&#8217;ve got to end it here! Sorry these have gotten so long. I&#8217;m going to try to find some short subjects in the future, but you&#8217;ve got to\u00a0cover everything sometimes. Thanks for joining me once again, and I look forward to\u00a0seeing you guys next time on the Subject Matter\u00a0Minute!<\/p>\n<p>Here is the full episode!<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/drive.google.com\/file\/d\/0B4SsDqC9CMbLVVZfVjJMcXBwUjA\/preview\" width=\"640\" height=\"480\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The below post is taken from the Video Blog, the Subject Matter Minute. If it&#8217;s a little hard to read, it&#8217;s because it&#8217;s taken from the spoken word. You can view the episode on YouTube if you would like. Find it here:\u00a0Episode #7 &#8211; Medical Reimbursement Process\u00a0 If YouTube is blocked for you or your &hellip; <a href=\"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/episode-7-medical-reimbursement-process\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Subject Matter Minute, Episode #7 &#8211; Medical Reimbursement  Process&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,5,6],"tags":[],"class_list":["post-124","post","type-post","status-publish","format-standard","hentry","category-benefits","category-processes","category-technology"],"_links":{"self":[{"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/posts\/124"}],"collection":[{"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/comments?post=124"}],"version-history":[{"count":21,"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/posts\/124\/revisions"}],"predecessor-version":[{"id":176,"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/posts\/124\/revisions\/176"}],"wp:attachment":[{"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/media?parent=124"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/categories?post=124"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/wyomingtraining.com\/subject-matter-minute-blog\/wp-json\/wp\/v2\/tags?post=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}