Author: Matt Nagy

Subject Matter Minute, Episode #76 – Public Service (Student) Loan Forgiveness

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #76 – Public Service (Student) Loan Forgiveness

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello everyone, and welcome back to the Subject Matter Minute.

Before I get started talking about loan forgiveness, I wanted to tell you about my latest big fat loan. This story is a bit long, so feel free to scrub forward!

It all started because my youngest daughter just graduated from UW. We are very proud. Leading up to it, my wife mentioned that she wanted to give our 2015 Highlander to her as a graduation gift. My first thought was, wow, that’s pretty generous. It does have 190,000 miles on it, but it drives like it’s new. But anyway, as we talked about it, I realized that there was more motivation than that. Tanna wanted a new car. Since we had always said that we would drive the highlander till the wheels fell off, it took me some time to come around. But my youngest had never wrecked a car, while my oldest had totaled 2, and she had also found a way to go to graduate school for free. So I said, all right, let’s do this. We ended up with a plug-in hybrid Rav4. I’m honestly embarrassed to say how much it was, but you can certainly research that in a jiffy. It’s a sweet car, but I do wish I could get this loan forgiven.

Segue, much?

I want to talk about something today that I think a lot of you might be leaving on the table — and by that I mean real money. Potentially tens of thousands of dollars. Technically, it’s loan forgiveness, but it’s still money!

It’s called the Public Service Loan Forgiveness program, or PSLF. And if you have federal student loans, you’re going to want to pay attention.
(music sting)

Here’s the basic idea: Because you work for the State of Wyoming — a government employer — you may qualify to have the remaining balance of your federal student loans completely forgiven after 10 years. Tax-free. Gone.

And this isn’t just theoretical — Director Bach, the Director of the Department of Administration and Information, went through this program herself. Between her undergraduate and law school debt, she had over $50,000 forgiven. That’s a real person, in Cheyenne, who benefited from this. It’s worth paying attention to.

So why is this even a thing? Public service jobs don’t always pay what the private sector does. PSLF exists specifically to offset that.

Now let’s talk about how it actually works, because there are a few boxes you need to check.

Number one: You need the right loans. (Not Rav4 loans) Only federal Direct Loans qualify. If you have older federal loan types — like FFEL or Perkins loans — don’t panic. You can consolidate those into a Direct Consolidation Loan to make them eligible.

Number two: You need to be on the right repayment plan. You’ll need to be enrolled in an income-driven repayment plan — there are a few different flavors, and StudentAid.gov can help you figure out which one is right for you. These plans base your monthly payment on your income, which is often lower than a standard payment. That’s actually a good thing here, because the goal is to have a balance left to forgive after 10 years.

One important note: if you’re on the Standard 10-Year Repayment Plan, your loan will likely be fully paid off right around the time you’d hit 120 payments — which means nothing left to forgive. If you’re not sure what plan you’re on, don’t worry — StudentAid.gov will show you, and I’ve been told that switching is straightforward.

Number three: You need to make 120 qualifying payments. That’s one per month for 10 years. They don’t have to be consecutive — life happens — but they do need to be made on time, for the full amount due, while you’re working full-time for a qualifying employer. Which, again, you already are.

Number four: Certify your employment. This is the step people skip, and it’s a big mistake. You’ll submit an Employment Certification Form through the PSLF Help Tool at StudentAid.gov. Technically, you’re not required to do it on a strict yearly schedule — and here’s some good news if you’re just now hearing about this program: you can certify employment at any time, even retroactively covering past years. So if you’ve been with the state for five years and didn’t know about PSLF, that time may not be lost. That said, trust me, you want to stay on top of it going forward. The last thing you want is to find out at payment 119 that something didn’t count. Do it every year, and definitely do it any time you change jobs. It takes about 30 minutes and it keeps you on track.

Once you hit 120 payments and meet all the requirements, you apply for forgiveness and whatever balance is left — whether that’s $5,000 or $50,000 — is wiped out.

One thing to keep in mind: this program is managed by the U.S. Department of Education through Federal Student Aid — not by the state. Your agency HR can help with employment verification, but everything else — the application, your payment count, repayment plan changes — all of that is handled through StudentAid.gov.

Head to StudentAid.gov/PSLF to use the Help Tool and get started. The links are in the show notes!

If this Subject Matter Minute helps anyone, I would really like to know about it. Please make a comment below, or email me. Oh, and I’ve also added a link down there to donate to my Rav4 debt forgiveness program.

Alright, see you next time!

Subject Matter Minute, Episode #75 – Prudential Voluntary Life Insurance

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #75 – Prudential Voluntary Life Insurance

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello everyone, and welcome back to the Subject Matter Minute.

I promise that this is the last time I will talk about my hip. There are a couple things I meant to share with you, but forgot. 🙂  When I was talking with my surgeon before the procedure, I was thinking it would be cool to keep the ball that they hack off the top of my femur. I had heard from a neighbor that a friend of his had kept his and used it as the top of a cane. Sounded like a cool project, so I asked. The doc smiled and said that this wasn’t allowed in Colorado. He said he thought it was a good idea too and that he had fought for it, but failed. Then he smiled and said, “so I just take them home and feed them to my dog.” We both got a good laugh out of that! 

Finally, I think that the final product looks really cool, so I wanted to show you the x-ray. Check it out. I figure when I die, and I get cremated, my kids will have a really sweet weapon. I mean, look at that thing!

Ok, that’s IT for the hip. 

Today we’re taking a look at a benefit that may sound familiar — because it is familiar — but with one little update: the Voluntary Life Insurance Plan through Prudential. (music)

This benefit has been available to Wyoming Retirement members for years, but after a short pause, it’s being reintroduced with one important change. I’ll explain that in just a moment.

This is a voluntary life insurance benefit available to all active WRS contributing members.
It’s  issued by Prudential, administered by an outfit called Member Benefits, and available through the National Conference on Public Employee Retirement Systems — or NCPERS. Not an important detail, but dems the facts. 🙂

The plan is designed to give you guaranteed-issue life insurance, which means:

  • No medical exams

     

  • No health questions

     

  • And you cannot lose coverage because of age or health changes

     

Payouts start at a higher amount when you’re younger (when debt and such tends to be greater) and gradually decreases as you age — but the premiums stay the same the whole time.

The cost is a flat $16 per month — it never increases, regardless of your age.
That $16 includes:

  1. Group Decreasing Term Life Insurance (Show coverage chart)

Depending on your age at the time of claim, the benefit ranges from $225,000 (When you are under age 25) down to $7,500 (for those of you age 65+).

  1. Accidental Death & Dismemberment (AD&D)

This adds up to $100,000 more for accidental death for most age brackets.

  1. Coverage for your spouse/domestic partner and dependent children

Spousal coverage varies by your age, up to $20,000, and dependent children are covered for $4,000.

  1. Student Loan Protection Benefit

If you’re 45 or younger, and you become totally disabled with an outstanding student loan balance, Prudential may reimburse up to $50,000.

Ok, so what has changed?

This is the part that’s new:

If you enroll going forward, you’ll pay premiums by either:

  • Monthly automatic bank draft, or

     

  • Annual direct bill

So, you can’t do payroll deduction.

If you already have this coverage from before August 2024, nothing changes — your premiums will continue through payroll deduction, just like before.

Everything else about the plan stays the same — same price, same coverage structure, same benefits.

So, who can enroll and when?

All active Wyoming Retirement contributing members can enroll:

  • Within 90 days of your hire date, or

     

  • During Open Enrollment, every year from October 1 through November 30.

     

If you enroll during either of these windows, your coverage begins on the first day of the month following your first payment.

There are a few other features that are worth mentioning with this program:

  •  If you become totally disabled before age 60, premiums may be waived.

     

  • You may access up to 50% of your benefit if you’re diagnosed as terminally ill.

     

  • And finally, coverage can continue into retirement. As long as you’re insured as an active member and keep receiving benefits through WRS, you can simply have premiums deducted from your retirement check.

Now keep in mind that the benefit is only $7500 when you turn 65, so it’s up to you to decide if it’s worth continuing to pay for that or not.

Alright, so how do you enroll…

You’ll need to complete an enrollment and beneficiary form:

From this page, you can learn more about the plan by clicking on “Plan Details,” or you can complete the enrollment form online by clicking “Apply Now.”

For questions, Member Benefits can be reached at 800-525-8056 or NCPERS@memberbenefits.com.

Remember, this plan is guaranteed-issue, so no one is going to ask about your missing parts or your future plans for getting a titanium weapon installed in your body. Whether you’re looking for AD&D coverage or just want to make sure your kids inherit something more valuable than a surgical-grade dagger, check out the links below. See you next time!

Subject Matter Minute, Episode #74 – See Something, Say Something

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #74 – See Something, Say Something

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello everyone, and welcome back to the Subject Matter Minute. It’s been so long since I’ve recorded one of these that my hip is pretty much completely healed. I’ve been given the green light from my doctor to “do whatever,” and I feel good. He did actually say “no running”, but I pretty much hate running, so that’s not a problem. It sure is nice not struggling to put on socks and being able to ride a bike without my leg sticking out like this. (show with hands) If you have been putting off taking care of a hip, I suggest scheduling surgery now. Thanks to those that emailed me about their experiences with the surgery… you helped with the process!

Today I’m talking about something a little more serious than my usual topics, but one that is, unfortunately, something that probably needs to be in the back of our minds — I’m going to introduce you to the “If You See Something, Say Something®” campaign by the Dept of Homeland Security. (music)

Before I dive in, I want to thank the team over at Homeland Security. This is their baby, and while there were quite a few of them in the email chain, we got the info sorted quickly. A special thanks to Spencer Pollock as he was the lead.

Ok… if you see something, say something… First of all, this isn’t about being paranoid or assuming the worst about people. It’s not about spying on your neighbors, either… It’s a reminder that things do happen and to stay aware of your surroundings, trust your instincts, and report suspicious behavior that seems unusual or out of place.

With this campaign, the key word here is — behavior. We aren’t simply reporting things we don’t like… this is about actions, not about someone’s appearance, race, religion, or personal beliefs.

So, if we are asking you to report suspicious behavior, we need to talk about what that looks like.

The list can look long, but most of it boils down to a few simple ideas. First of all, Suspicious activity is “any unusual behavior that might suggest someone is planning or preparing to cause harm.”

I’ve whittled this list down a bit from what I was given, but you can see the full list in the show notes.

Some of the more pertinent examples include:

Strange or unusual behavior

  • Someone loitering with no clear purpose
  • Wearing bulky clothing that doesn’t match the weather
  • Acting nervous, erratic, or changing behavior suddenly when noticed
  • Leaving a package, bag, or backpack behind


Observation or surveillance

  • Taking photos or video of security features, access points, or building layouts
  • Using binoculars or other equipment to watch a facility
  • Sketching or making detailed notes about a building


Testing security/Unauthorized access

  • Trying to get into restricted areas
  • Using fake documents or pretending to be staff
  • Asking detailed questions about operations or security procedures
  • Creating a diversion to see how people respond


Suspicious vehicles or items

  • A vehicle parked in the same odd location for a long time
  • Unattended objects in unusual places


Obviously, many of these things may be harmless on their own, but sometimes a combination of odd behaviors is worth reporting. Again — it’s about noticing things that don’t fit the situation.

Alright, how do you report something like this? Obviously, If it’s an emergency, call 9-1-1. For anything else that seems suspicious but not urgent, you have several options:

  • Fill out a report with the Wyoming Office of Homeland Security:
    Go to hls.wyo.gov, or Google Wyoming Homeland Security, and click See Something, Say Something
  • You can also call the Suspicious Activity Reporting phone line:
    833-446-4188. You can see the number here and it’s in the show notes.
  • And finally, there are also special reporting options for drone activity which are also on the Wyoming Homeland Security website.

Ok, so what do you include when you report this suspicious behavior? Try to give the Five Ws:

  • A description of Who you saw
  • What they were doing
  • When it happened
  • Where it occurred
  • Why it seemed suspicious

Photos or videos can be helpful too — but never put yourself or others in danger to get them.

We can all play a role in keeping Wyoming’s workplaces and communities safe.
As state employees, we’re spread out across the state, working in offices, field locations, schools, health facilities, and public buildings. Sometimes we’re the first ones to notice when something just doesn’t fit.

This campaign isn’t asking you to investigate anything… and please don’t — just speak up when something feels off. Something you notice may be nothing… but it may also be the piece of information that allows law enforcement to prevent something serious.

Some final thoughts on this…

  • Stay aware.
  • Trust your instincts.
  • And remember — it’s always about behavior, not belief.

You’ll find links to the reporting tools, a video, and brochures in the show notes.
Thanks for watching, and I’ll see you next time on the Subject Matter Minute.

Subject Matter Minute, Episode #73 – Spotlight An Agency – Workforce Services

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #73 – Spotlight An Agency – Workforce Services

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello everyone, and welcome to the Subject Matter Minute. If you are a regular viewer, I’m guessing that you might have been thinking, “well, I guess that’s it… he must be done making these things.” Right? Well, it has been a long time… But, if you’ve been worried… the show will go on!

The last episode, all those months ago, was on Hinge Health, the service offered by EGI that allows you to do physical therapy and exercises through an app. If you missed the episode, or don’t know about it, check it out. It’s a great service.

As I mentioned in the episode, I am using it because my left hip had gotten somewhat sore and inflexible. I told you that I would give you an update. Well, it turns out, Hinge Health isn’t going to help my hip. After about 6 months of using the app, it wasn’t getting any better. My other hip and body in general were benefitting, but not the left one.

So… I finally got an x-ray. Yeah… it’s bone on bone and has some bone spurs thrown in just for fun. So, I guess at 55, I am shopping for a new hip. I have heard repeatedly that if you are going to replace something, the hip is the one to do…due to the quick recovery and general success of the procedure.

So… I don’t really want to hear any negative stories, but if you have positive experiences or advice to share about your hip replacement, and I’m sure there are a bunch of them out there, please throw them in the show notes! If you’d rather keep it private, throw me an email. I suppose it wouldn’t hurt to hear if there are doctors to avoid, but maybe keep that to an email so we don’t start a kerfuffle in the show notes!

Ok… enough about me!

Today I want to start an occasional one-off series about state agencies. If you are anything like me, you get the work done for your agency, but don’t really have much of an idea what others are doing in theirs.

I came up with a simple acronym, so everyone can remember the name of the series. I’m calling it What The Heck Does That Agency Do Anyway? Or simply WTHDTADA. See… easy to remember. 

Today we are going to talk about Workforce Services. (music)

Before I dive in, I want to thank this episode’s Subject Matter Expert, Erin Turbitt and her team at DWS. They quickly got me what I needed to put this together. Thanks Erin!

The reason I’m starting with Workforce Services is because I attended a meeting where Chris Wiederspahn and Stacey Wren were talking about a fabulous program they have called “Dads Making A Difference.” This is a training-to-work program for low income custodial and non-custodial fathers. I thought I might do an episode on that program, but then realized that, hopefully, there aren’t a ton of State employees that qualify for it. It’s a great program, though, and I’ve included a link in the show notes.

That led to this general episode on the department of workforce services. So…. what the heck does that agency do anyway??

Let’s start with their mission statement, ‘Collaborating to support a thriving workforce and economy’ – and then their vision is – ‘Leading workforce innovation and investing in employee development today, for a stronger tomorrow.’ So, looking at what they actually do, their mission and vision covers it quite well.

So, as a quick list of the major things they do that help all Wyoming employees and employers…

  • They provide career guidance and training
  • They provide employee development and help with retention
  • They ensure fair employment and workplace safety
  • They collect and provide labor market information
  • They manage and provide workers’ compensation and unemployment insurance
  • And they help individuals with disabilities acquire and retain employment.

To expand on those a bit…

You, or your family and friends, can find career guidance and training at one of the 18 workforce centers around the state. They are a central point of service for those seeking employment, training, and related services. The services are offered to job seekers and employers, and they include:

  • Personalized job search expertise;
  • Resume and cover letter assistance;
  • Job Fairs;
  • Career interest testing;
  • HireWyo – a website that matches job seekers
    and employers;
  • Prescreening employment applications.

Also, if you get injured on the job, they will show you how to report a workplace injury, apply for medical and indemnity benefits, and get answers to any of your workers’ compensation questions.

They also help employers with all their unemployment insurance and tax questions, and support workers who qualify for unemployment benefits.

They assist people with barriers to employment in obtaining and maintaining employment, and they also provide assistance with accommodations.

Another part of this is something called their Business Enterprise Program which serves eligible Vocational Rehabilitation clients who are interested in becoming self-employed. At the minimum, they help these clients with disabilities with a business plan and funding.

Those are kind of the standard things that, if you know anything about Workforce Services, you know that they do that. There are some other, less obvious things.

They also attempt to make the labor market more efficient by collecting and analyzing labor market information and providing the public, employers and those in power with that information in order for them to make evidence-based, informed decisions. (Whether or not they do…. Is up to them, of course. 🙂

They definitely focus on helping the public and businesses with training. They hold a monthly virtual training series designed to help Wyoming employers, employees, and job seekers succeed. Each one-hour virtual session covers topics like labor laws, workplace culture, customer service, compliance, and career growth. These are free and open to anyone.

They also put on an OSHA roadshow. It’s a two-day workshop that covers workplace safety with expert-led training designed for construction and trades professionals.

And to round out what the heck this agency does, I’ll mention a really cool campaign called Forge Your Future. This is a video library that showcases career opportunities in Wyoming by sharing real success stories in some of Wyoming’s top industries. It spotlights real people stepping into roles in construction, manufacturing, healthcare, hospitality, and tourism. Personally, I appreciate the professionalism of the videos! They are well done. Link, as always, is down below. Check out the YouTube channel.

Ok… now you know. 🙂 This is what a few hundred of your fellow State of Wyoming coworkers are doing. You can find links to all the goodies in the show notes.

As I mentioned at the beginning of the episode, feel free to give me your thoughts on hip replacement. I’ve got a while, as I’m loosely planning on getting it done in October. Seems like I’ll miss out on the least amount of fun things then.

Alright….See ya next time!

Subject Matter Minute, Episode #72 – Hinge Health Physical Therapy benefit – Free!

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #72 – Hinge Health Physical Therapy.

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello and welcome to the Subject Matter Minute, I’m Matt Nagy, thanks for joining me! 

Well… we made it a couple years as pet free empty nesters, but after baby sitting our daughter’s cat too many times, we could no longer resist and have added a little boy to the family. I hate to risk jinxing things, but he seems absolutely perfect. Everyone meet Wiley. He is sweet, lovey, calm, sleeps through the night, potty trained out of the gate… etc…. etc. Perfect little boy so far. 

Ok, bye bye Wiley… (put cat down)

So, I’m 55 years old, I’m quite active, and I eat really well. But I think that no matter what we do, we all start to have things happen at this age. It’s weird… I used to brag about how flexible I was, and now… for about the last year, my hips, and especially my left hip, have become stiff and inflexible. I mean to the point where it’s hard to put a sock on my left foot. I always considered it more inflexibility rather than pain, but when we recently got access to a new State benefit… called Hinge Health, which is designed to help with back and joint pain… I realized that what I’m experiencing is indeed, pain. So… I started using the free service called Hinge Health. (music)

Before I get started, I would like to thank…. Me. This episode is all me… I’m the subject matter expert. I am currently testing the product. Having said that, I did have Karen at EGI give a lookover to make sure I didn’t say anything stupid or wrong.  

As I said, Hinge Health is a free service provided to those that have health insurance through Employees’ Group Insurance. And it’s available to the employee and their family (dependents over 18 yrs old). As I mentioned, this is a program to help reduce back and joint pain. It also has a pelvic floor program which can help tighten things up down there. This program is especially helpful for those that have to travel long distances to see a physical therapist or find it hard to schedule with a local therapist. 

Of course the state does cover brick and mortar physical therapy, but that is subject to your deductible and coinsurance, so if this works for you, it’s a nice free option.

I don’t know how long it will go on, but right now, if you sign up and qualify for the program, you get some goodies. You have to actually participate in the program for a couple of weeks, but then you are sent some resistance bands, a nice little metal phone stand, and a yoga mat. I think they will be offering up different things at times because right now they are also offering one of these percussion massagers. My wife has a shoulder issue, so she signed up too. So…. It’s a little incentive. 

The program is really cool. It’s app based, so you do most everything through an app. I did sign up and get things started on the website through my computer. You can find the link to the website in the show notes. The website explains the whole program in detail, and you can see what the current incentives are.

So, here’s the deal. After you sign up and load the app, you will go through a bunch of questions so they know what your pain issues are. Then you are assigned a physical therapist and a health coach. Then they put together an exercise and stretching program for you. You decide how many days a week you want to do these exercises, if you want the app to notify you, and you dive in. The sessions are about 10 minutes. I’ve been doing this for a month now, and they are still basically 10 minutes. 

You can text with your coaches at any time via the app, and you can also talk to them live, which I haven’t done yet. 

I mentioned that they give you a phone stand, which may have seemed random, but they have a pretty cool feature that allows you to see if you are doing the exercises with proper form. You set your phone in the stand, get to where you can see your whole body on the screen, and it maps your joints and tells you if you are doing them right. Seems to work. I used it for a few sessions…

Ok… instead of explaining all the features, I’m going to take you into the app and show you.

Ok… we are now on my phone. You can see the hinge health app right here…. Let’s open it.  The first screen shows how you have progressed on your weekly goal and allows you to start today’s session. So, generally, you just hit start and begin. If you are interested in doing more after your session, you can scroll down and see what they have to offer.

Let’s go ahead and click start. The screen shows you the equipment you will need, the individual exercises and allows you to toggle motion insights on or off. Let’s turn it on and click “view tutorial” so you can get an idea of what that is. 

Ok, that gives you a good idea of what motion insights is about. As you can see, it maps your joints and gives you input on form. 

Let’s go back to today’s workout, turn off motion insights and click begin. The app will explain the exercise and automatically start talking you through it, or you can click start to skip the explanation. 

That’s how you use the app for your daily sessions. Let’s take a look at the other aspects of the app. My Care will take you to the my care team screen where you can chat or book a live session with your physical therapist or health coach. You can also scroll down to get some info on your program. Click on it to see what the focus of your activities are. And then, if you go back you can see some FAQs about your team.

Under progress you can see how you have been doing. Like I said, I’ve been going for about a month.

And finally, under “Library” you can see what sessions you have done as well as explore sessions for specific parts of your body. And if you would like to get more information on aspects of the program, wellness and exercise, you can click on education. 

Ok… go back to Home to start your session!

So, there you have it. It’s called Hinge Health, it’s free, and I think it can be an effective program. The price is certainly right! I’ll give you an update in a future episode. My hip is pretty jacked-up, so if it can help me, it can help you. 

See you next time!

Subject Matter Minute, Episode #71 – Flex Reimbursement Process

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #71 – Flex Reimbursement Process

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello and welcome to the Subject Matter Minute! Glad you could join me… We are waist deep into what they call the Open Enrollment period, so I hope you have watched all the relevant episodes that go over items you can enroll in and/or change during open enrollment.  I covered one of these things in the last episode. That was episode #70, and it covered the Flexible Spending Accounts. If you didn’t watch and aren’t sure what I’m talking about… and you haven’t gone through the open enrollment process yet, be sure to watch it. This episode is also about the Flexible Spending Accounts, but today we will be covering more of the process of submitting documentation. So… today we are covering the Flex Reimbursement Process. (music)

Before I get started, I need to give a shout out to this episode’s Subject Matter Experts… Karyn Williams and Karissa Toalson. Thank you for being patient with me and my dozen or so questions!

So, you set up your Flexible Spending Accounts and have money coming out of your check pre-tax for out of pocket medical expenses, daycare and even some over the counter supplies. How do you go about actually getting reimbursed? Well, you are obviously going to need some documentation to prove that you had these expenses. So that is what we are talking about today. 

There’s a few ways to submit your documentation. You can do it the old-fashioned way and actually print out and hand over and/or mail the documentation. You can also gather your electronic documents and email them, or you can use the portal to submit them. I gather that the portal is the preferred method as far as EGI is concerned, but there is a caveat with that. I’ll elaborate in a bit.

So, what documents are you going to need? First, you will need the reimbursement claim form. This form is linked in the show notes. You will need to fill this out… I will show you how. 

Next, for medical reimbursement, you will need supporting documentation, most of which is EOBs or explanation of benefits. You get that from the Cigna or Delta Dental website. Not to worry, once again 🙂 I’ll show you how. 

You may also need receipts if it’s something that doesn’t have an EOB (explanation of benefits) associated with it, like vision or if it’s covered over the counter items. 

For Daycare, you’ll either need an itemized receipt or you can have a signature of the provider on the claim form. I’ll show you what I’m talking about. 

First… I’m going to show you how to gather all your “stuff,” then I’ll show you how to do it the paper way and then I’ll show you how to do it on the online portal. Ok? Alright, let’s go find our EOBs on the cigna website.

Ok… Here we are at the cigna website. Go ahead and login. If you haven’t before, you will need to click on “register.” You may need your insurance card to register.

Once you are logged in, go to the top menu bar and hover over Claims, and then click on claims. You can see that this is showing only my claims right now. If you have a family and want to see all of the claims, you can click “view all” here. 

Side note… please don’t freak out that I’m showing this information. I really don’t care if you know who our doctors are. 🙂

So… I’m viewing all at this point. The other thing that you may need to change is the year you are viewing. If you are doing this during the year you are submitting for, you want to select “year-to-date.” But, if you are doing this in February for the previous year, you will want to select “prior year.”

Now you can see all of the claims for the year. And yes, there are a lot of them. You want to look for the ones where you owe money. Alright? It’s pretty clear. Depending on how much you elected for your medical reimbursement, I find that things are much easier if you use the biggest charges. For instance… If I only had $1500 in my flex account, I can do it all with just one EOB… this one right here for over $1600. 

But no matter how you do it, this is how you get your EOBs. Find one where you owe and click on “download EOB.” That will open the EOB in a new window and/or tab. From here, you can either download it or print it… depending on how you are submitting your documents. In my browser, the buttons for this are in the upper right corner. Yours may differ slightly. 

Now I’ll show you how to do the same on the Delta Dental Website. Go to deltadentalwy.org and click login. (link is in the show notes) Select subscriber, then login, and then click on claims. Take a look down the “patient pays” column for the services you paid for, and then click “view” in the EOB column. The EOB will open in a new window or tab. The printing and downloading are the same as they were for Cigna. 

Now that you have all of your EOBs gathered up, let’s go over how to fill out the reimbursement claim form. 

Here is the flexible spending reimbursement claim form. As it says at the top, this is for medical, daycare and over the counter reimbursement.

Top part is pretty straightforward. Fill it out. 

The next section is the Medical section. This is where you list all of your EOBs and/or your receipts for medical items. As it says in red, you need to list each service date separately. For you long-timers, this is a bit different. You used to be able to group services from one provider. No longer… Please list them separately. Then fill out the rest of the information, put the amounts and the total.

This is a good spot to pass on something I’ve learned over the years. When filling out the medical reimbursement section, you can avoid that letter you get when the total is more than you elected with your flex account with a simple trick. This letter. (show letter)  As long as your total is over the amount you elected for flex, you can just put the “correct” amount as the total. So… for instance… All the providers add up to $1540, but you only elected $1500 for your medical flex. Put the providers in the appropriate way and then put $1500 as both totals. EGI will reimburse the $1500 and you won’t get the letter. Tricky, right?  

The next section is the daycare reimbursement area. This is slightly different. For one thing, if you remember from the last episode, you can’t claim money that hasn’t yet been deposited or contributed to your flex account. Also, you need to get the tax ID number or social of the provider and put it with the name of the provider. Then go through and put the date of service, the dependents name and the rest. Same deal… put the amount and the total. 

Remember that with daycare reimbursement, you can’t request more reimbursement than is in your daycare flex account. If you do, you will receive a letter that looks like this. (show letter) However, the system will track the claim and reimburse you for that extra as funds come into the account. 

Ok… next is the new “over-the-counter” claims section. You can claim certain over the counter medications, but not all, so it’s best to do a little reading in the Flex booklet that’s linked in the show notes. So you fill that out just like the other sections. 

Make sure to read the information below that section. It’s important information. Also, before you sign, you should read all the info below the signature line. That’s just good practice when signing your name, right??

Next sign and date here if you have already printed it out and if not, print it and sign and date.  

The next step is submitting all of this stuff on the online portal. (or dropping it off to EGI, or sending it to EGI) But, before we go there, I want to warn you that they want all of the documents combined into one document for upload. Also, if you can put the supporting documentation in the order of your claim form, it’s a big help to EGI when processing. If you have a year’s worth of EOBs and they do not match up to your claim form, your claim may be returned to you. 

There may be a bunch of you out there that know how to combine and order files in Adobe Acrobat, and that’s great. Just do it. 

(VO)  For those that don’t have access to Acrobat, or know how to use it, there is a free online tool that can make it happen. 

It’s called Merge PDF Files and it’s also by Adobe. Unfortunately, you do have to create a free account to use it, but it’s pretty straightforward. The address is https://www.adobe.com/acrobat/online/merge-pdf.html. The link is in the show notes. Just drop all the EOBs, scanned receipts and the claim form into it, reorder the files, merge the files and download the merged file. 

Another option that I’ve heard of is to put the papers in order and xerox to your email on a copier.

In any case, once you have all your files merged, you can go to the portal to do the uploading. 

Go to the portal by using your bookmark…. Or by going to the A&I website, then clicking on Employees’ Group Insurance, then scrolling down and clicking on the portal link. On that page you will find helpful videos showing you how to register and how to use the portal during open enrollment. For now, just click on “employee portal access.” Click on “log in.” Then sign in however you have in the past. I use Google personally. 

You don’t have to go far to make this happen. In the top section, you will see a tab called “Flex.” Click on that tab. Next, you will click on the “upload flex claims” button. You can refresh your memory about the details by reading the information on this page and when you are ready, click “new upload.” Next, click “select file.” Click “choose file,” select your file, and then click “attach file.” I can’t show you, but don’t forget to click “submit” after attaching, as sometimes folks do and the claim is not actually submitted. I’m not going to be doing that right now. So, I’m going to cancel.  

You should see your file in the documents tab, but you might need to “show more items” and scroll down. Once EGI audits the claim, you will see it in this list under the flex tab. 

Ok!! I know that’s a lot, but it is what it is. 🙂 Get in there and get reimbursed! I gotta fly… see ya next time.

Subject Matter Minute, Episode #70 – Flexible Benefits Plan

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #70 – Flexible Benefits Plan

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello and welcome to the Subject Matter Minute, I’m Matt Nagy, thanks for joining me! Thought I would celebrate the cowboys first win of the season today with my fancy rugby shirt. Hope you like…

If you have dug through the past Subject Matter Minutes, you will recognize this as a redo. There have been just enough changes, since 2016! to warrant a new episode. I will also be doing a new episode taking you through the process of submitting medical and dependent care reimbursement claims. So… today’s episode on the Flexible Benefit Plan is taking the place of episode #6. Please remember that because some episodes are being replaced, and YouTube doesn’t allow you to simply replace a previous video, the numbering will be inconsistent within the YouTube playlist. However, all of the current topics will be contained in that playlist. You can find the link to the playlist in the show notes.

Ok… today we are covering the Flexible Benefit Plan. (music)

Alright, the Flexible Benefit Plan. I guess this type of account is also known as the cafeteria plan, flexible spending account, or the 125 plan, just in case you’ve heard of those.

Before I get started, though, I want to thank this month’s subject matter expert, or experts…. it’s the folks down at EGI. Specifically Karissa Toalson and Karyn Williams. They got me the information, and hopefully I do it justice. It’s a lot of great information. Thanks Karissa and thanks Karyn, I appreciate it.

Really there are 3 components to this and keep in mind these are all IRS regulated benefits because they are tax sheltered, if you aren’t sure of the implications be sure to research or call EGI before electing them. (ok, first disclaimer out of the way) The first component is to have your health, dental and basic employee life insurance premiums, your monthly premiums, taken out of your pay, pre-tax. Doing so locks you into those benefits for a calendar year, unless you later experience a qualifying event that would permit changes. (you can watch the Qualifying Event video on EGI’s website to see what those are)

The second component is a medical reimbursement account. This is an account that allows you to take money out of your pay, pre-tax, and you can use that money on medical expenses that you incur throughout the year, . Basically, medical expenses that your insurance doesn’t cover. At the time of this recording, you can put up to $3192 a year into that account (per employee), you don’t have to put that much, you can decide, and it’s a monthly deduction. Please know that these numbers can change year to year, so check with EGI. Unless you are watching this at release time, it’s likely a different number.

There’s also a medical reimbursement account for you folks who have a high deductible health plan. This is called a wraparound medical reimbursement account. It’s very similar, but the difference is that you can’t use the money in that account for items that are run through the health insurance plan including your deductibles, co-insurance or prescriptions. . You can only use it for things that are truly not part of the health insurance plan, which is things like vision, dental, orthodontics and some over-the-counter supplies. It’s a bit confusing, so please contact EGI with questions. So those are the folks with a high deductible health plan. That’s still a medical reimbursement account, it’s just that they have a slightly different one.

Ok… so, that’s the medical reimbursement account…

The 3rd component of the flexible benefit plan is dependent daycare reimbursement. You can get reimbursed up to $5000 in a year, (per family) for day care, home care, or child care bills for care of a dependent child under age 13, a disabled child of any age, a disabled spouse or a disabled dependent parent.. Same deal, you’ll sign up for it, they will take the money out monthly, up to $5000 that you can put towards this care. Again, check with EGI for the most recent numbers.

I’ve explained the components of it, and at this point you’re wondering, ok, this is all my money… and then you are putting it in an account…. what’s the point? There’s actually a couple. First of all, all of this money comes out of your check pre-tax. So, it reduces your taxable income. So the less money you make in the government’s eye, the less tax you pay.

Let’s run a little scenario. Let’s pretend I have 2 kids that are still in daycare. If you have 2 kids in daycare, it’s going to easily be over $5000 for the year. So, you do that maximum, and they take out $5000 pre-tax. Then you know that with a family of 4, like I have, we typically have… mental health bills, specialist visits, vision and all these other tidbits… we are easily going to have over $3000 in extra medical expenses. So we max out our medical reimbursement account. That’s $3192. Then I also choose to “take out my health insurance premiums pre-tax.”

So, our monthly cost for health insurance is currently $386, for the family… that’s going to come out pre-tax. So you have the $5000, you have the $3192, and then you have nearly $5000 in health insurance premiums. We are talking about a $13,000 reduction in your taxable income. Now that’s a big deal. And it could even be a bigger deal … I’m not an accountant… but if it was to put you down into a lower tax bracket, you would save even more.

So you are saving on taxes. That’s one reason you want to do this. There’s other reasons. One of them is that with the medical reimbursement account, you can use that money any time during the year. You sign up for it. Let’s say you decide on $1200 for the year. $100 a month. If you decide that you want to get lasik surgery in March, you can go ahead and claim that whole amount, even though you haven’t actually had it taken out of your checks yet, and pay for your lasik surgery. So you can do it at any point.

Now it’s different with the dependent daycare account… You actually have to have the money in your account before you can use it.

There’s a very important piece of this that you need to know and keep in mind when you are signing up and choosing the amounts you want to do. This program, both the medical reimbursement and the daycare reimbursement are “use it or lose it.” That means that if you decide to take out $5000 for your daycare, and you don’t claim the entire amount by the yearly deadline, you forfeit the money. However, reimbursement accounts can be changed with certain qualifying events, so please contact EGI for more information on that.

I know that sounds mean, but on the flip side, if for instance, with your medical reimbursement, you sign up for $100 a month, cause you are going to get lasik in February. So you claim all that money that you haven’t yet taken out of your checks, and then you quit your job in March, the State loses money. So there is risk both ways.

Another important thing to know is that we must re-elect the reimbursement accounts every year. So, during the open enrollment period, which just opened up, you will need to select and choose an amount every year. It’s hard to miss when going through the open enrollment process in the portal… so that’s good.

So you sign up for all this… you get all the appropriate paperwork done… which, like I said earlier, I will have another episode on how to submit all this stuff. You submit it all, you go through the process, “boom,” you’ll get a check from EGI or, of course, you can sign up for direct deposit.

Which brings up another thing. You can do it in any fashion that you want. If you have $2500 in the medical reimbursement account, you can turn in your paperwork monthly and get monthly checks, or, like I do, you can wait until the end of the year, and get a big check. If it’s little things along the year that you are paying for and you can go ahead and do that, it’s kinda like a savings account for you in that if you turn in everything at the end of the year, you will get the total at the end. It’s a chunk of money, it’s nice.

That’s another benefit… at least I consider it one… it’s automatic savings for something that you are going to have to spend money on anyways. I don’t know how you guys are, but for me, it’s really hard… even if I know I’m going to have lasik in October, I can say that I’m going to save for it, but the odds are pretty good that I won’t. And then I’ll have to slap it on a credit card. So this is a way of doing it. They do it automatically, it’s there, you can use it at any point.

On that… the timelines… If you are doing a medical reimbursement for the year 2024, you have until March 31st of 2025 to turn in the paperwork but remember your services have to be incurred in the calendar year (in this case 2024) even though you have until March of the next year to submit for reimbursement. You could, and should probably, do it before that though. The money cannot be carried over for the next year’s services; if you cannot claim it, you forfeit it, so plan accordingly.

So, I talk fast… seems like a lot of information… I hope that you can tell that I think that this is a very good idea. Reducing your taxable income, paying less in taxes, and allowing them to put aside the money for you. Doing it automatically. Being able to pay for things up front. Even when you don’t have the money in the account yet. All these things… Great benefit from the State of Wyoming. Use it if this is something that you are going to spend money on anyways. Unless there is something your accountant says otherwise, definitely get your health insurance premiums taken out pre-tax, reduce your taxable income. That’s my financial advice, I am not a financial advisor, but I did stay at a holiday inn express last night!

If you have more questions, please visit the EGI website, check out the Flexible Benefits book, or contact EGI directly. All of that info is in the show notes. Since open enrollment has just opened, I also included a link to the how-to video for the portal. Don’t forget to go through the process!

Thanks for joining me and I’ll see you next time!

Subject Matter Minute, Episode #69 – Sick Leave Donation

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #69 – Sick Leave Donations

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello and welcome to the 69th episode of the Subject Matter Minute. For those of you who have been along for the entire ride…. Thank you! It’s been over seven years and fittingly, if you were with me for that first episode on Longevity Pay, you have received at least one bump in pay because of it. Go back and check out the first episode if you don’t know what I’m talking about. It’s what started it all.

Sometime in the past, I guess right before covid, I told you all that my generous parents were taking my entire family on an Alaskan cruise. Well, as you can imagine, covid killed that. Well, this is the year we got it back on the schedule. We just finished up a 7 day trip on a Celebrity Cruise! 

Apparently we are very lucky travelers. We had cloudless skies and temps in the 70’s for 6 of the 7 days. This is unheard of… It was beautiful and really allowed us to see everything.

While I’m not entirely sold on the cruise type vacation, it was a fabulous way to see and experience Alaska. What an amazing place. We also had a great time with my family. Everything went really well. 

The problem with cruises, of course, is the amount of people. Our boat “only” had 2300 people on it. Which is somewhat manageable for doing things on the boat, but when you pull into port at these small Alaskan towns, and there are 2-3 more giant cruise ships there, you really cannot experience anything but people. I’m guessing that over 10,000 people got off in Juneau, a town of only about 30,000. 

However, we were lucky enough to score a table at the Alaskan Brewery in Juneau and had a uniquely Alaskan experience… A bear literally ran through the brewery! We heard a commotion and thought somebody was fighting, but then saw a man yelling and chasing a small bear out the far side of the brewery… went right through the brewery! So that was fun!

Oh, and speaking of Covid and too many people… 3 of us, including me, got covid at the end of the trip. I know… surprise right? Unheard of on a cruise ship…. (sarcasm)

And being sick is a perfect segue to today’s topic! Today we are talking about Sick Leave Donation! (music)

First of all, I don’t need any… I’m fine! Having said that…..

Most of you have probably seen the emails that go out about donating sick leave. I’m not sure how it worked with all agencies before, but we now have a statewide sick leave donation policy that has standardized the process for all agencies. (Thank you HRD!) I think this is a fabulous policy. The ability to help our fellow State employees at their greatest time of need makes my heart feel good. I’m guessing that there are some long term employees out there (and maybe a few others) that have been blessed with excellent health and have a few extra hours tucked away. And you can’t take it with you. Literally… the state only allows you to cash out a certain amount when you retire or leave employment. 

Just so you know… when you leave employment at the state, you can cash in half of your sick leave, up to 480 hours total. OR, you can put the value of that same number of hours into your 457 retirement plan. Either way, you are only taking 480 hours with you… so to speak.

While it’s true that it would be nice to have as much as possible if you were to get sick or need some sort of ongoing treatment, personally, I think the good Kharma of spreading it around might be a better trade. Obviously, we need to keep a nice pile for ourselves, but hoarding sick leave when we are doing well and others aren’t seems kind of selfish. No judgment! Probably just me dealing with my own issues. But I’ll tell you that it does feel good to donate sick leave. Generally, I do it for those in my agency, but I’ll sometimes go outside my agency if it seems like a position that doesn’t pay much. 

Ok, enough guilt trip, let’s get to the meat and potatoes of the policy. 

You can find the links to, first of all, the A&I page that has all the links down in the show notes. I’ve also broken out the links to the policy and the process and then the necessary forms… so the sick leave request form and the sick leave donation form.

The bottom line is that any employee in the Executive branch who has exhausted all accrued sick leave, comp time, vacation leave and all other available leave, and who has no documented history of abusing leave, and who has a legitimate medical reason to be absent, may request sick leave donations.

To start the process of asking for donations, we talk to our supervisor. Then our supervisor completes the State of Wyoming Sick Leave Donation Request form (PER-2) and submits it to HR. It’s actually PER dash 2, but being a superfan of MASH, I just wanted to say stroke. If you watch, you’ll understand. 🙂 

Next, HR does what they do… a little verification and such. Then HR and the involved supervisor decide the “level of request.” Donation requests can go out to the division only, or the full agency or the entire state. 

But before sending out the request, HR obtains approval from the Agency head. If the agency head denies it for any reason, then the HRD admin must approve the denial. The only way it can be denied is if it meets the reasons in the policy and procedures or the personnel rules. Something like documented abuse of leave, or not having a legitimate medical reason to be absent. 

After this, the donation request is sent out and you and I have an opportunity to give, give, give. So, if we decide to give, we fill out the sick leave donation form PER-2-A and submit it to our agency HR rep.

Then HR does what they do… a little verification and such. They verify that we have a minimum of 80 hours accrued after the donation amount. They also verify that we are donating within the rules of how much we can donate. We can donate a minimum of 4 hours up to 16 hours of sick leave per calendar year to the same person. Now if the person requesting leave is an immediate family member, we can give as much as we want as long as we still have the 80 hours in our account after giving. 

Then, the donation needs to be approved by the Agency Head. Which again, can only be denied if it goes against the requirements listed in the Personnel Rules or there are documented abuses of leave.

Then HR does what they do. Which at this point is quite a few things! You can see the list on the procedures document. And then they take the sick leave out of our accounts and transfer it. If, for some reason it doesn’t get used, they will get it back to us as well.

So… that’s probably way more info than you needed, but if you still need more information, you can take a look at both the policy and the process as I have linked to those documents in the show notes. 

 As an aside, I once got a thank you note from someone that I donated to, and it really made my day. So, if you are unfortunate enough to need to get sick leave donations, consider contacting HR to find out who the kind souls were and throw them a little thank you.

Ok, that’s it for today! Having been floating on the ocean for a week and also dealing with some good old fashioned Covid, I’m way behind on my emails, so I gotta start digging! I’ll see you next time!

Subject Matter Minute, Episode #68 – Tour The Capitol: The “People’s House”

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #68 – Tour The Capitol: The “People’s House”

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello and welcome to another Subject Matter Minute. I’m Matt Nagy, thanks a ton for watching! 

It’s been a long time since we last spoke! I’ve been struggling to get info from a few subject matter experts, and since nothing seemed to be coming together, I’ve decided to do a little bit of a promotional episode. 

Before I dive into that, I threw out a teaser about there being a big change at the Nagy household last episode, so I figure I’d better fill you in. It may not be that big of a deal to ya’ll, but it certainly is around here. My wife has retired from Dental Hygiene after 30 years and has taken on the role of the Executive Director for the Wyoming Dental Association. The main reason I was so eager to talk about it was because it is a fully remote job. If you recall, her last hygiene job was actually in Steamboat, so she has gone from commuting there to no commute whatsoever. So now the two upstairs rooms are our offices. I can roll over to the door to see my wife. That might terrify some of you, but it seems to be working well for us. 

It’s not perfect for Tanna, as she went from working 3 days a week, to working full time (for the same money, might I add), and this new job had absolutely no onboarding as there were several short-term ED’s that flamed out quickly and left things messy. But I think this job is right up her ally and she will kill it. She’s very social and very organized and very smart…

Anyway, that’s the big change! I’m very excited about the potential flexibility that two remote jobs gives us. 

Alright, I said that this is a bit of a promotional episode. But no one told me to do this. A few weeks ago, I was in Cheyenne helping my wife with her big Wyoming Dental Association conference, and since we found a little downtime, I suggested touring the Capitol. Tanna was only mildly interested, but now I can’t seem to get her to stop talking about it. Today, I want to convince you to take a look too. (music)

Before I get started, I would like to thank Riana Davidson, who is the Visitor Services Manager at the capitol. She is this episode’s subject matter expert. Thanks Riana for helping me out!

I’ll be honest, I felt a bit like a tourist doing a touristy thing. But it was well worth the zero dollars we spent to do it. 🙂

The building is amazing. I’m fairly certain I was in there before the renovation, but I don’t remember what it was like. In fact, I am certain that I was there because I got in with some other A&I employees and got to go to the dome area and write a little something on the wall. I can’t remember what I wrote, (I probably took a picture of it) but it was really cool to see hundreds of signatures and writings that were already there. Unfortunately, that’s not part of the self-guided  tour, or any tour now. People really aren’t allowed in there any more for safety reasons. So, I guess I’m special. 🙂

It seems the renovation went well, as everything is basically perfect in that building. The woodwork, the tile, the stained glass windows, the furniture… it’s all very impressive. It’s hard to miss that the building is also immaculate. Incredibly clean and tidy. Same with the grounds outside. Shout out to the A&I custodians and grounds crews who are responsible for this.

Ok, so I’m getting older, so of course I’m also getting more interested in history and they have an online video, banners and touchscreens with that sort of information throughout the building.

A little bit of background on the Capitol , and while I’m giving it, I’ll give you a little slide show. (show images)

Apparently the Wyoming Capitol is one of only 20 state capitols designated as a National Historic Landmark and with a history that dates back to 1888, the Wyoming Capitol is definitely one of the most significant buildings in the state.

One of the highlights is the room on the second floor where the Constitutional Convention was held in 1889. A large part of the convention debate focused on women’s suffrage, a right Wyoming women had held in the territory since 1869. In that room, they drafted the the Wyoming  constitution that recognizes all members of the human race as equal and protects rights for all, regardless of sex or race, making Wyoming the first state in the country to affirm a women’s right to vote, hold office, and sit on juries.

The stuff that I find the most interesting, personally, are the stories about the restoration details. Like carefully removing paint in order to reveal the original designs or art. There are several “vaults” (which are like a big thick safe) that were restored to the original condition. They had art on the front of each that was painted over at some point.

Revealing skylights, taking down what was essentially drop ceilings, touching up and replicating the original intricate wall paintings… this was serious work. (not to mention all the infrastructure work) And that’s why it took a while and several of the reasons that it was a large investment.

It’s pretty unique that our capitol is as open to the public as it is… we have access to nearly the entire building. Again, I suggest everyone go take a look. Self-tour hours are Monday-Friday 8:00 a.m.- 5:30 p.m., and  Saturdays 9:00 a.m.-4:30 p.m.  If you have a group of 10 or larger, guided tours are available.

You can find more information in the show notes. I put a link to the tour video as well as some contact information. Check it out. Definitely watch the video.

Okay, that’s it for today! Since Tanna works from home now, I’m pretty much her IT guy and I think she is in need of some help, so I’ll see ya next time…

Subject Matter Minute, Episode #67 – Submitting a Health Claim on Cigna’s Website

The below post is taken from the Video Blog, the Subject Matter Minute. You can view the episode on YouTube if you would like. Find it here: Episode #67 – Submitting a Health Claim on Cigna’s Website

If YouTube is blocked for you or your agency, you can scroll to the bottom of this post to view it from Google Drive. (I would prefer you view it on YouTube, so I know how many people have watched)

You can also listen to an audio version.

Hello Everybody and welcome to another Subject Matter Minute! 

So the last episode was on the Cigna Wyoming on Wellness website that makes it easy to find wellness resources. I hope everyone went out and gave it a look. I decided to give one of the services a go and did a few weeks of therapy through TalkSpace. That’s a service that allows you to get therapy in several ways… Video chat, Live chat and regular chat, where you are just messaging when you have the time. To be honest, the first therapist I was paired with wasn’t responding quickly enough for my taste, so I fired her and was paired with another therapist that is great. It was easy to set up and with our EAP, we get 3 “sessions” for free. This can be 3 video chats, or in my case when you are messaging, you get 3 weeks of chatting back and forth. 

So… don’t be scared to get out there and use these services. 

I also did an episode recently on the “Ideas Festival.” Well, we seem to have a lot of ideas! At the time of this recording, there have been 225 submissions. And I’ve been told that there are a ton of really good ideas. So… hopefully, these good ideas get implemented and those that submitted them get rewarded! Nice work!

Finally, there has been a big change at the Nagy household, but since I’ve already been rambling on, I’ll save it for next time. 

So, typically, when we have health related costs, the provider and our insurance chat and everything gets magically taken care of, right? Well, there are a few reasons why this might not happen, and, thus, we might be required to do the magic ourselves. Today, I’m going to show you how to submit a claim on Cigna’s website. (music)

Before I get started, I want to thank Alice Burron of Cigna for being this month’s episode’s Subject Matter Minute. Thanks Alice.

Like I mentioned, there are a few reasons that we may have to submit our own claims on the Cigna website. 

While in-network providers are required to submit our claims, out-of-network providers are not. Some will, but some might not. Another reason we will have to submit ourselves is if we get a blood test beyond the free blood chem test at Wyoming Health Fairs. Also, if you get a Covid vaccine and they don’t submit for you. And finally, if you have emergency care outside the US, you can submit the claim yourself. Also, just so you know… you have 15 months after the expense to submit a claim. 

Let’s get to it. So, if you haven’t been there before, you want to start at My.Cigna.com. Either register if it’s your first time or go ahead and login. If it’s your first time in a while, you may need to do the two-step authorization code to your phone thing. Then, you may get an annoying page that asks if you want to invite family members to register. I have just been scrolling down and clicking “skip for now.”

Next, go to “claims” and click on “submit a claim online.” Then you choose the appropriate claim. Mine is a behavioral health claim. 

As a side note, you can also submit claims for Covid-19 tests here. You can actually claim up to 8 tests a month. But…. today I’m showing you how to submit a medical or behavioral health claim. So, again, click here.

They give you some instructions here. In my case, it’s a claim from an out-of-network provider, so I’m submitting a superbill. You can see the definition of that here. Otherwise, make sure your digital document has these items on it. Then click the “start a claim” button.

Then you choose the family member that this is for, and click next. There’s a few more steps here. Is this Due to an Auto Accident or Work Related Illness/Injury? I’m going to select “no,” and click next. Is the Patient Covered by Medicare? Again, “no” and next. Does the Patient Have Other Insurance/Coverage for this Claim? One more “no” and next. 

If you have different answers for some of those steps, like “if it was an accident” or “covered by medicare,” you will need to have further information. However, you will still end up at the same place where you will upload your claim. 

So, click on “choose a file.”  Select the file from your computer, and click open. You will see the filename right here. Then click “upload file.” You can add multiple files here as long as all of the steps were answered the same. When you are done uploading the files, click next.

Select who you want the payment to go to. Click the checkbox. Enter a name for the claim. I just leave the person’s name and date as they make it. Then click done. Success! You can read the little “what happens next” text, and you can see that a confirmation message has been sent to you.

So that is the process of uploading claims to Cigna. I’ve done dozens of them and have not had any problems. 

If at any point you need help, you can click on this contact us link right here, scroll down, and choose from phone, chat or email. I have made several calls to ask questions about other things, and they have always been very helpful and polite. So don’t hesitate to call. 

Alright, that’s it for today! I hope everyone is dealing with the spring weather ups and downs well. And if you need some emotional help to get through it, as soon as you are finished submitting your claim, scroll to the top of the page and click on “mental health support” under the wellness menu item, and set up some time with a therapist. You won’t regret it.